Privacy Policy of Everest Property Finder

Effective Date: 23.10.2023
Last Updated: 30.06.2025
Company: Everest Property Finder (“Everest”, “we”, “our”, “us”)
Website: www.everestpropertyfinder.com

1. Introduction

At Everest Property Finder, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our platform, including our website, mobile applications, and other digital services (collectively, “the Platform”).

By accessing or using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

This policy is structured to comply with the data privacy laws and regulations applicable in the regions where we operate, including (but not limited to):

  • The Nigeria Data Protection Regulation (NDPR)

  • The Kenya Data Protection Act (DPA)

  • The South African Protection of Personal Information Act (POPIA)

  • The General Data Protection Regulation (GDPR), where applicable

  • The California Consumer Privacy Act (CCPA), where relevant

2. Definitions

  • Personal Data: Any information that can identify an individual directly or indirectly.

  • Processing: Any operation or set of operations performed on personal data (collection, recording, storage, use, disclosure, deletion).

  • User: Any individual using the Everest platform, including property seekers, sellers, agents, developers, or casual browsers.

  • Third Party: Any entity that is not part of Everest but may receive data through integrations or disclosures.

3. What Data We Collect

We collect data to improve our services and connect you with verified real estate opportunities. We collect the following categories of information:

3.1 Information You Provide Directly

  • Registration Data: Name, email address, phone number, password, location

  • Profile Data: Business name, agency details, professional licenses, social media handles

  • Property Listings: Descriptions, prices, property images, geolocation

  • Payment Details: Payment method, billing address (collected via secure third-party payment processors)

  • Communication Records: Messages sent through the platform, customer support chats, or feedback forms

3.2 Information Collected Automatically

  • Device Data: IP address, browser type, device ID, operating system

  • Usage Data: Clicks, pages visited, time spent, search history, listing interactions

  • Location Data: With permission, we may collect precise geolocation (GPS) for map-based features

  • Cookies & Tracking Technologies: See Section 7 for full details

4. How We Use Your Data

We use your personal data for the following lawful purposes:

4.1 Service Delivery

  • Creating and managing user accounts

  • Listing and displaying properties

  • Enabling communication between users (buyers and sellers)

4.2 Personalization

  • Customizing search results and recommendations

  • Sending location-specific or interest-based suggestions

4.3 Marketing and Advertising

  • Delivering promotional content, emails, SMS

  • Retargeting users with relevant ads on other platforms

Note: You may opt-out of direct marketing at any time using the unsubscribe link or settings in your account.

4.4 Analytics and Improvements

  • Monitoring usage to identify areas of improvement

  • Conducting performance testing and user behavior analysis

4.5 Legal and Regulatory Compliance

  • Responding to legal obligations, court orders, and government requests

  • Preventing fraud, abuse, or unauthorized access

5. Legal Basis for Processing (GDPR / Africa-based Regulations)

Depending on your jurisdiction, we process your data based on:

  • Consent (e.g., newsletter signup)

  • Contractual necessity (e.g., to provide services you request)

  • Legal obligations (e.g., tax laws, anti-money laundering)

  • Legitimate interests (e.g., fraud detection, service improvements)

Where consent is required, we will explicitly seek it.

6. Who We Share Your Data With

Everest Property Finder does not sell your personal data. However, we may share your data with trusted third parties under strict confidentiality obligations.

6.1 Categories of Recipients

  • Service Providers: Hosting, cloud storage, payment processing, email services, analytics

  • Marketing Partners: Ad networks for displaying Everest ads

  • Real Estate Partners: When you engage with listings, your details may be shared with the respective agents or developers

  • Legal Authorities: If required by law or for the protection of legal rights

6.2 International Transfers

If your data is transferred outside your country (e.g., to cloud providers in the EU or US), we ensure adequate protection using:

  • Standard Contractual Clauses

  • Data transfer agreements

  • Third-party compliance with GDPR or local equivalents

7. Cookies and Tracking Technologies

Cookies are small data files stored on your browser to enhance your experience. We use:

7.1 Types of Cookies

  • Essential Cookies: Necessary for platform functionality (login, form submissions)

  • Analytics Cookies: Help us understand usage patterns

  • Advertising Cookies: Used to display relevant ads across platforms

  • Performance Cookies: Monitor speed, responsiveness, and user flow

7.2 Managing Cookies

You may:

  • Adjust cookie preferences from our pop-up consent tool

  • Disable cookies in your browser settings (note: this may affect functionality)

8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy:

  • User Accounts: Until deactivation or deletion request

  • Property Listings: Retained for 12 months unless updated or deleted

  • Transaction Records: Up to 7 years, for financial compliance

  • Marketing Preferences: Until opt-out or account deletion

We may retain anonymized or aggregated data indefinitely.

9. Data Security

We use administrative, technical, and physical safeguards to protect your personal data:

  • SSL encryption on all data transfers

  • Firewalls and intrusion detection systems

  • Two-factor authentication (2FA) for agents

  • Regular penetration testing and code audits

  • Data access controls for staff and service providers

In case of a data breach, we will notify affected users and regulatory authorities as required by law.

10. Your Privacy Rights

Depending on your jurisdiction, you have certain rights over your personal data.

10.1 General User Rights

  • Access: Know what data we hold about you

  • Rectification: Correct inaccurate or incomplete data

  • Erasure: Request deletion of your data

  • Restriction: Ask us to limit data processing

  • Portability: Receive a copy of your data in a standard format

  • Objection: Object to data use for marketing or profiling

10.2 GDPR-Specific Rights

For users in the EU:

  • You have the right to lodge a complaint with a supervisory authority

  • You may withdraw your consent at any time without affecting prior processing

10.3 CCPA Rights (California)

  • Right to Know: About data collection and sharing practices

  • Right to Delete: Your personal data from our systems

  • Right to Opt-Out: Of the “sale” of personal data (note: Everest does not sell data)

  • Right to Non-Discrimination: For exercising privacy rights

To exercise any of your rights, contact us at privacy@everestpropertyfinder.com.

11. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal data from minors. If we learn we have collected such data without parental consent, we will delete it immediately.

12. Third-Party Links and Integrations

Our platform may include links to:

  • Mortgage calculators

  • Partner real estate agencies

  • Insurance providers

  • Payment gateways

This policy does not apply to third-party platforms. Please review their privacy policies before interacting with their services.

13. Automated Decision-Making and Profiling

We use limited forms of automated processing, such as:

  • Listing recommendation engines

  • Ad targeting based on past searches

  • Lead scoring for agent prioritization

You have the right to object to profiling and request human intervention in automated decisions that affect you significantly.

14. Email and SMS Communications

By registering, you agree to receive communications related to your account or listings. You may also receive marketing emails, which you can opt out of at any time.

You may manage your preferences through your account dashboard or by using unsubscribe links in our emails.

15. Social Media and Public Interactions

If you interact with Everest via:

  • Facebook, Instagram, LinkedIn, Twitter, or YouTube

  • Comments on blog posts or public forums

Please note:

  • Your information is public and visible to others

  • We are not responsible for how third parties use your public posts

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Legal changes

  • Technological improvements

  • Platform expansions

Changes will be announced via email and/or on the website. Continued use of the platform constitutes your acceptance of the updated policy.

17. How to Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, contact:

Privacy Officer – Everest Property Finder
📧 Email: privacy@everestpropertyfinder.com
📞 Phone: +234 903 469 7944
📍 Address: 135 Obafemi Awolowo Way, Ikeja Lagos

18. Regulatory Authorities

If you are not satisfied with our response, you may lodge a complaint with your local data protection authority such as:

  • Nigeria: Nigeria Data Protection Commission (NDPC)

  • Kenya: Office of the Data Protection Commissioner (ODPC)

  • South Africa: Information Regulator

  • EU: Relevant Data Protection Authority of your Member State